privacy policy

1. General Information

  1. The administrator of personal data collected through the restauracja-ritz.pl website is RESTAURACJA RITZ Barbara Ritz, with its registered office at: ul. Szafarnia 6 lok. U6, 80-755 Gdańsk, Pomorskie Voivodeship, hereinafter referred to as the “Administrator”.
  2. Contact with the Administrator regarding personal data protection is possible via electronic mail at the e-mail address: booking@restauracja-ritz.pl or by traditional mail to the address of the company’s registered office.
  3. The Administrator takes special care to protect the interests of data subjects, and in particular ensures that the collected data is processed in accordance with the law, for specified and lawful purposes, and is not exposed to unauthorized access.

2. Purposes and Legal Bases of Data Processing

Personal data of the website users is processed for the following purposes:

  • Handling table reservations and catering / event services – the legal basis is the necessity of processing for the performance of a contract or to take action at the request of the data subject prior to entering into a contract (Article 6(1)(b) of the GDPR).
  • Handling inquiries via the contact form or e-mail messages – the legal basis is the legitimate interest of the Administrator, consisting in communication with the website users and responding to their questions (Article 6(1)(f) of the GDPR).
  • Marketing purposes (e.g., sending a Newsletter with information about a new menu, events, or special offers) – solely in the event of voluntary consent expressed by the user (Article 6(1)(a) of the GDPR).
  • Website traffic analytics and statistics – the legal basis is the legitimate interest of the Administrator, consisting in optimizing the operation and appearance of the website (Article 6(1)(f) of the GDPR).

3. Types of Processed Personal Data

The Administrator may process the following personal data of users:

  • First name and last name,
  • E-mail address,
  • Phone number,
  • Reservation details (date, time, number of guests, potential dietary preferences),
  • IP address and data from cookies.

4. Personal Data Retention Period

Personal data will be stored for the period necessary to achieve the purposes for which it was collected:

  • Reservation data – until the completion of the service or the expiration of potential claims resulting from legal regulations.
  • Contact form data – for the period necessary to handle the correspondence and provide a final answer.
  • Marketing data (Newsletter) – until the user withdraws their consent or objects to the processing.
  • Statistical data and cookies – in accordance with the storage time of individual files on the device or until they are manually cleared by the user in the browser.

5. Recipients of Personal Data

Personal data of users may be transferred to external entities supporting the Administrator’s activities on the basis of appropriate data processing agreements. Recipients may include:

  • IT service providers, hosting and electronic mail providers,
  • Entities providing online table reservation systems (if integrated with the website),
  • Providers of analytical and statistical tools (e.g., Google Analytics).

Data will not be transferred to third countries (outside the European Economic Area) or international organizations without ensuring an adequate level of protection required by the GDPR.

6. Rights of Data Subjects

Every user whose data is processed has the right to:

  1. Access the content of their personal data,
  2. Rectify (correct) their data,
  3. Erase data (“the right to be forgotten”),
  4. Restrict data processing,
  5. Data portability,
  6. Object to processing based on the legitimate interest of the Administrator,
  7. Withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).

In order to exercise your rights, please contact the Administrator via e-mail at: booking@restauracja-ritz.pl or in writing to the address of the registered office.

The user also has the right to lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office (UODO) in Poland, if they consider that the processing of their personal data violates the provisions of the GDPR.

7. Cookies and Operational Data

  1. The restauracja-ritz.pl website uses cookies. These are small text files sent by the server and saved on the user’s end device (e.g., computer, phone).
  2. Cookies are used for the purpose of:
    • Maintaining the user’s session on the website,
    • Adapting the content of the website to the user’s preferences and device,
    • Creating anonymous traffic statistics (e.g., Google Analytics).
  3. Web browsers allow the storage of cookies by default. The user can change their browser settings at any time to block cookies completely or to be informed about them each time they are sent. However, restricting the use of cookies may affect the proper functioning of some features available on the website (e.g., the reservation system).

8. Final Provisions

  1. The Administrator reserves the right to make changes to this Privacy Policy, which may result, among others, from the development of internet technologies, updates to website functions, or changes in personal data protection law.
  2. The current version of the Privacy Policy is always available in the footer of the restauracja-ritz.pl website.
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